VISTA Control Panels Recall

Recall Alert - VISTA Security System Control Panels Recall Alert
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs	Washington, D.C. 20207
April 7, 2009 Alert #09-734
Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC.
Name of Product: "Vista Residential" Security System Control Panels Units: About 7,000 Distributor: Honeywell International Inc., of Melville, N.Y. Manufacturer: Ademco de Juarez s.r.l., of Mexico Hazard: Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency. Incidents/Injuries: None reported. Description: This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet. Sold by: Security and alarm dealers nationwide from October 2007 through January 2009 for about $100. Manufactured in: Mexico Remedy: Honeywell International is contacting dealers directly and is providing free replacement software to consumers. Consumer Contact: For additional information, contact Honeywell at (800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or visit the firm's Web site at www.security.honeywell.com.   CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx --- Send the link for this page to a friend! The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years. To report a dangerous product or a product-related injury, call CPSC's Hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and general safety information by logging on to CPSC's Web site at www.cpsc.gov. ####